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Faqs
Answers to the most frequently asked questions
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Where can I find the price list?Who is Caleffi's technical service aimed at?I am having problems consulting the web site. Who can I contact?What must I do to request printed documentation?I've lost the instructions for installation of my Caleffi product. What should I do?I can't find the 'Hydraulic Diagrams'. Where can I find them?Where are the 'Pressure Drop Tables'?'May I suggest...'. 'I would add....', 'I would like....'?Where can I find 'Frequently Asked Questions' regarding Caleffi products?I would like to notify you a malfunction. What should I do?Where can I find the price list?
It is not published on our web site, or on the Caleffi Interactivity CD-ROM. The only way is to request an estimate from our sales department or, if you are installers, to contact your local wholesale outlet.
Who is Caleffi's technical service aimed at?
Technical service on installation of a product or indications regarding systems are given for preference to persons with technical abilities. We recommend private customers to contact their local plumber for ease of communication.
I am having problems consulting the web site. Who can I contact?
In ‘Get in touch with us’ you will find a Site Guide that will help you find what you are looking for. If the information provided still does not solve your problems, please write to
web.staff@caleffi.it. You will receive an answer as soon as possible.
What must I do to request printed documentation?
As simple as that: write to
web.staff@caleffi.it clearly indicating the documentation you wish to receive. You will receive a reply as soon as possible.
I've lost the instructions for installation of my Caleffi product. What should I do?
There is nothing more simple: enter the product series or full name in the search engine you will find on the top left hand side of the home page. Look for your product in the results, and click on the icon for instruction sheets. In just a few simple steps you will have downloaded the most up-to-date instruction sheet, in .pdf format.
I can't find the 'Hydraulic Diagrams'. Where can I find them?
We haven’t deleted them, they have simply been moved to the new Technical Support area in the Technical Library. This is the technician’s corner, where we will also store the software developed over time, from that used to select a product to the one to assist in sizing operations.
Where are the 'Pressure Drop Tables'?
We haven’t deleted them, they have simply been moved to the new Technical Tools area in the Technical Library. This is the technician’s corner, where we will also store the software developed over time, from that used to select a product to the one to assist in sizing operations.
'May I suggest...'. 'I would add....', 'I would like....'?
Suggestions and advice are gladly accepted. Please send them to
web.staff@caleffi.it . We will be happy to make improvements so as to meet your needs and requirements.
Where can I find 'Frequently Asked Questions' regarding Caleffi products?
We are in the process of preparing them, and you will be able to find them in ‘Technical Support’ under the heading ‘Answers from the expert’. If you would like to send us your question in the meantime, please write to
esperto.tecnico@caleffi.it. We will not answer your email directly, but your question will be used to expand the list of answers to frequently asked questions.
I would like to notify you a malfunction. What should I do?
If it relates to the site, the CD-ROM or dispatch of technical documentation, please write to
web.staff@caleffi.it. If it relates to something else, please send your notification to
info@caleffi.it.